Last updated: 8/12/2025
These Terms & Conditions govern the delivery of IT consulting, support, and related services by UTECH CONSULTING LTD (“we”, “our”, “us”) to our clients (“you”, “your”). By engaging our services, you agree to these terms.
We provide services as described in our agreed proposal, contract, or service level agreement (SLA). Any work outside the agreed scope will require additional written approval and may be subject to extra fees.
We aim to provide all services with minimal disruption. For managed services, our response and resolution times are outlined in the SLA. We are not liable for delays caused by events beyond our control, including internet outages, third-party failures, or force majeure.
We implement strong security measures, including encryption, secure authentication, network segmentation, and continuous monitoring, to safeguard your systems and data.
All services comply with:
You remain the sole owner of all data. We process personal data only for delivering agreed services and will not share, sell, or transfer it to third parties without consent, unless required by law. Upon request, we can assist you with GDPR compliance, including subject access requests, correction, deletion, or data portability.
Both parties agree to protect confidential information—including business data, credentials, and project documentation—and not to disclose it to third parties without written consent, except where legally required.
Invoices must be paid within the agreed period stated in the proposal or contract. Late payments may incur interest charges. We reserve the right to suspend or terminate services if payments are overdue.
While we take every reasonable measure to protect your systems and data, we are not liable for indirect, incidental, or consequential losses. Our total liability is limited to the total service fees paid in the three months prior to any incident.
Either party may terminate the agreement with written notice, as set out in the contract. Upon termination, all outstanding fees must be paid, and we will return or securely delete any client data we hold, as instructed.
These Terms & Conditions are governed by and interpreted under the laws of where project is signed, and any disputes will be subject to the exclusive jurisdiction of its courts.